IT professional with 16 years of professional experience, working in leadership positions in national and multinational companies.Expertise in leading activities related to understanding business needs, proposing new solutions and product customizations, Help Desk, end user support, information security and launching new features and applications. Experience in the application of corporate governance models, systems architecture for operations, ensuring business continuity / stability.Strategic vision and constantly updated with market trends. Extensive experience in evaluating / adhering to IT innovations and disruptive technologies to improve financial returns and business performance.Ability to work and / or manage local teams, employees of direct and indirect reports, suppliers / partners, including contract management and outsourcing services in a harmonious and efficient way.Experience for direct dialogue with customers and also with internal leaders (Local / Regional / Global) for presentation and monitoring of results, business synchronization, new methodologies / technologies / practices, business case for new projects, prioritizations and problems / incidents.Focused on creating value for the organization and committed to exceeding external/internal customer expectations. Open to new business ideas and relationship building.